GET IN TOUCH

If you would like to get in touch, please message us at hello@minichateau.com.

If you have any questions about your order, please quote your order number.

Our opening hours are Monday-Friday 9am-5pm.

FAQ'S

DO YOU SHIP WORLDWIDE?

Unframed prints

We print and ship from facilities in the UK, US, and Europe, so your order is dispatched locally for faster delivery and a lower environmental impact.

Custom Books

We are based in the UK, but we partner with a worldwide printers for all of our custom books. Our printing labs are located in 17 countries and will be shipped from the closest lab.

Wall Stickers

These are currently shipped from the Uk to UK customers only. We will resume shipping to the US when we have a Duties Paid solution following the new tariff rules.

IF I'VE ORDERED MULTIPLE ITEMS, WILL THEY SHIP TOGETHER?

Art prints, wall stickers and custom books will be dispatched separately. You will receive separate shipping confirmations for each part of your order.

CAN I TRACK MY ORDER?

Yes, we ship worldwide using a variety of tracked services. You’ll receive automatic order updates by email - just be sure to check your spam folder in case they sneak in there. Once your parcel has been dispatched, we’ll send you a confirmation email with full tracking details. Don’t forget to enter your email address at checkout so we can keep you updated every step of the way.

WHEN WILL MY ORDER ARRIVE?

UNFRAMED PRINTS & CUSTOM BOOKS

  • Dispatch: 2–5 working days.
  • Once dispatched these usually arrive in 2-3 working days (UK) / 7-10 working days (everywhere else).

WALL STICKERS (UK ONLY)

  • Dispatch: 1–2 working days.
  • Once dispatched these usually arrive in 2-3 working days.

PLEASE NOTE: Delivery times are estimates and delays may happen once parcels are with the courier, but if you have any concerns about your order, please get in touch - we’re always happy to help.